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Pricing

Log Processor charges a flat software fee only. AWS infrastructure costs are billed directly by AWS to your own account — there is no vendor markup on log volume, storage, or processing. You pay AWS at cost.

Note: Pricing figures below reflect the current published software-fee model. The Perfware Docs hub may centralize pricing in a shared section later; treat these numbers as factual reference, not a quote.

Software fee by tier

Tier Software fee Includes
Basic $29/mo Datalake + Athena SQL, automated CloudWatch ingestion, pattern detection (tag mode), 90-day app / 365-day audit datalake retention, docs + Support Center.
Essential $149/mo Everything in Basic, plus OpenSearch (2 nodes, multi-AZ), OpenSearch Dashboards + Subscription Editor, pattern detection (redact / filter / tag), OpenSearch snapshots, S3 access logging, KMS encryption, full monitoring dashboard, email support.
Advanced $299/mo Everything in Essential, plus OpenSearch dedicated masters (3+3 nodes), enhanced CloudWatch pattern metrics, Subscription Editor Roles (RBAC), automated compliance/health reports, 100 GB per-node storage defaults, higher throughput (50 concurrent).
Enterprise $599/mo Everything in Advanced, plus OpenSearch 6+3 nodes and 500 GB per-node defaults, cross-account log management/ingestion via account list and/or AWS Organization, MFA default for Dashboards, company SSO (SAML/OIDC), max throughput (100 concurrent), 7-year retention defaults, email support (1–2 days), onboarding call + quarterly review.
Enterprise+ Custom For large or multi-account deployments. Annual pricing, custom terms, dedicated onboarding and SLA — transacted via an AWS Marketplace Private Offer.

The "you pay AWS at cost" model

The software fee is separate from — and in addition to — the AWS infrastructure costs incurred by running the deployment. All AWS compute, storage, and data-transfer fees are billed directly to your AWS account by Amazon Web Services. The seller has no control over your AWS billing and provides no guarantees regarding exact resource consumption.

As a reference point, the Basic (datalake-only) tier runs at approximately $5/month in AWS infrastructure cost. You retain sole responsibility for modifying deployment configurations, managing scaling limits, and monitoring your costs via the AWS Billing and Cost Management Console. See Retention for how to control storage costs across the pipeline.

Multiple instances

A single tier entitlement lets you deploy one or multiple instances at your selected tier or lesser. Each instance deploys into its own isolated VPC. Standard AWS limits apply.